| Sampling Factors: |
Location (Not Relevant: Not Relevant: The OU work is performed in Medellin; the work is performed in the exactly same way)
Customer (Not Relevant: Not Relevant: The work is performed equal in different customers.)
Size: The work is performed different when have more than 15000 or less 15000 cases.
Organizational Structure (Not Relevant: Not Relevant: The work is performed based on the same set of applicable processes)
Type of Work (Not Relevant: Not Relevant: The work is performed based on the same set of applicable processes.) |
| Sampling Factor Values: |
Small (Size): #cases <=>
Big (Size): #cases > 15000 (Size) |
| Subgroups: |
S1 – Big: #cases > 15000
22 People, 2 Basic Units
– Big
S21 – Small: #cases <=>
18 People, 5 Basic Units
– Small |