| Sampling Factors: |
Location (Not Relevant: The OU work is performed in Medellin; the work is performed in the exactly same way.)
Customer: The work in Development Unit is performed with some differences based on the customer methodology, however internally it is done in the same way.
Size: The work in Information System´s functional support Unit is performed different when the project has more than 15000 or less 15000 cases by year.
Organizational Structure: The organization has two units: Development Unit and Information System´s functional support Unit
Type of Work (Not Relevant: The work is performed based on the same set of applicable processes.) |
| Sampling Factor Values: |
Customer Methodology (Customer): Customer Methodology
Own Methodology (Customer): Own Methodology
Big (Size): #cases > 15000 by year
Small (Size): #cases <= 15000=”” by=””>
Development Unit (Organizational Structure): Development Unit
Information System´s functional support Unit (Organizational Structure): Information System´s functional support Unit |
| Subgroups: |
S1 – Development Unit-Customer Methodology: S1 – Development Unit-Customer Methodology
9 People, 2 Basic Units
– Customer Methodology
– Development Unit
S2 – Development Unit- Own Methodology: S2 – Development Unit- Own Methodology
5 People, 1 Basic Units
– Development Unit
– Own Methodology
S3 – Big: S3 – Big
23 People, 3 Basic Units
– Big
– Information System´s functional support Unit
S4 – Small: S4 – Small
10 People, 3 Basic Units
– Information System´s functional support Unit
– Small |