| Sampling Factors: |
Location (Not Relevant: Not Relevant. Only One. Chennai Development Center)
Customer: Relevant. Company products and Client Projects. Company Products are initiated internally based on potential areas identified and for sales to customers after development. Client Projects are specific instances of work as per agreement with a customer.
Size (Not Relevant: Not Relevant. No Difference based on size. Process and Tools used by all teams are similar. Project team sizes vary from 3 to 10 members. One product team comprises of 30 members. However, this is not an influencing factor or demonstrating diversity as this team is staffed with trainee programmers and trainee testers and technical writers. This being one of the flagship products is covered in the identified relevant factor of Customers and selected.)
Organizational Structure (Not Relevant: Not Relevant. Development Projects and related organizational functions under scope of the appraisal.)
Type of Work (Not Relevant: Not Relevant. Only Development / Enhancement Projects under scope of the appraisal. Both follow similar type of lifecycle. Production Support / Ticket based work is excluded.) |
| Sampling Factor Values: |
Client Projects (Customer): Projects Developed for external customers based on an agreement.
Company products (Customer): Products developed based on potential areas identified and for future sales to multiple customers. |
| Subgroups: |
G01: Client Projects
82 People, 13 Basic Units
– Client Projects
G02: Company Products
49 People, 5 Basic Units
– Company products |