| Sampling Factors: |
Location (Not Relevant: Not relevant. Org/OU’s main location is Kuwait, and processes followed do not differ based on location)
Customer (Not Relevant: Not relevant. No process differentiation based upon Customer)
Size (Not Relevant: Not relevant. Project staff size is not a driver for process variances or any major differences)
Organizational Structure (Not Relevant: The defined OU does not have any further intricacies of complex organization structure or further separation which drives process differences. Hence not relevant)
Type of Work: Four types of Product work categories drive the type of processes followed – Product Development, Product Enhancement, Product Implementation and Bug Fixing |
| Sampling Factor Values: |
Product Development (Type of Work): Includes Product Development
Product Enhancement (Type of Work): Includes Product Enhancement
Bug Fixing (Type of Work): Includes Bug Fixing
Product Implementation (Type of Work): Includes Product Implementation |
| Subgroups: |
S1: Includes all Product Development projects
95 People, 1 Basic Units
– Product Development
S2: Includes all Product Enhancement projects
38 People, 1 Basic Units
– Product Enhancement
S3: Includes all Bug Fixing projects
28 People, 1 Basic Units
– Bug Fixing
S4: Includes all Product Implementation projects
31 People, 3 Basic Units
– Product Implementation |