| Sampling Factors: |
Location: Three locations.
Customer (Not Relevant: No customer specific processes.)
Size: There are work units that employ large number vs small number of people.
Organizational Structure (Not Relevant: No specific influence.)
Type of Work: Implementation services are different from Production Support services. |
| Sampling Factor Values: |
Mumbai (Location): Mumbai center
Pune (Location): Pune center
Gurgaon (Location): Gurgaon center
Large (Size): More than 10 persons in an Implementation Work Unit
Small (Size): Less than 11 persons in an Implementation Work Unit
Implementation (Type of Work): Development Services
Production Support (Type of Work): Production support services. |
| Subgroups: |
Pune Development: Large implementation work units at Pune
120 People, 1 Basic Units
– Pune
– Large
– Implementation
Gurgaon Development: Implementation work units at Gurgaon
8 People, 1 Basic Units
– Implementation
– Small
– Gurgaon
Mumbai Development Large: Large implementation work units at Mumbai
125 People, 2 Basic Units
– Mumbai
– Large
– Implementation
Mumbai Small Development work units: Large implementation work units at Mumbai
14 People, 2 Basic Units
– Implementation
– Small
– Mumbai
Production Support: Production support work units. There is no size implication for these work units.
23 People, 2 Basic Units
– Mumbai
– Production Support |