| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the applications are developed at one location, i.e. Hangzhou city only.)
Customer (Not Relevant: Not Relevant: Work is not performed differently based on the customer served by that work. Most of the customers are the government organizations, e.g. the court.)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function. Most of the projects in the company are small/medium size.)
Organizational Structure (Not Relevant: Not Relevant: All software development work is performed in the R&D Center, using the full range of organizational processes.)
Type of Work: Relevant: Work is performed differently based on the different type of project; System Integration Project and Software Development and Maintenance |
| Sampling Factor Values: |
System Integration Project (Type of Work): The project is to integrate various software applications or integrate the software applications with the hardware, so as to share the resources and manage all of it in a unified and efficient way.
Software Development and Maintenance (Type of Work): To develop the software application based on the customer needs, to realize the functions, so as to achieve the customer business needs |
| Subgroups: |
System Integration Project: The project is to integrate various software applications or integrate the software applications with the hardware, so as to share the resources and manage all of it in a unified and efficient way.
18 People, 4 Basic Units
– System Integration Project
Software Development and Maintenance: To develop the software application based on the customer needs, to realize the functions, so as to achieve the customer business needs
9 People, 2 Basic Units
– Software Development and Maintenance |