| Sampling Factors: |
Location (Not Relevant: No, the work is located in two different cities, but each location uses the exact same standard process and have full access to all assets. There are no differences in the way the two locations operate.)
Customer (Not Relevant: No, Projects typically support the Department of Health and Human Services and more specifically the Centers for Medicare & Medicaid (CMS).)
Size (Not Relevant: No, projects are of similar size.)
Organizational Structure (Not Relevant: No, projects come from within the same organizational structure.)
Type of Work: Yes, type of work is different based on types of services being provided. (Medical Review vs. Education) |