| Sampling Factors: |
Location (Not Relevant: Not Relevant: All the application are developed at one location.)
Customer (Not Relevant: Not Relevant: Work is not performed differently based on the customer served by that work.)
Size (Not Relevant: Not Relevant: Work is not performed differently based on the size of the basic unit or support function.)
Organizational Structure (Not Relevant: Not Relevant: All projects are carried out by the Information Technology Department and all the appraised projects have the same organizational structure. Thus, this sampling factor does not affect the projects in the OU.)
Type of Work: Relevant: The type of work involved includes and Software Product Development and Software Product Enhancement & Support. Software Product Development is creation of new application that covers the system development lifecycle until deployment. Software Product Enhancement & Support is a product change or upgrade that increases software capabilities beyond the original specifications for existing applications. |
| Sampling Factor Values: |
Software Product Development (Type of Work): This type of work involves the development of new product based on requirements from the users. It use various software development methodologies to develop new software product.
Software Product Enhancement & Support (Type of Work): This type of work involves enhancement of features based on Change Request or a set of Change Requests from the users. |
| Subgroups: |
Software Product Development: This type of work involves the development of new product based on requirements from the users. It uses various software development methodologies to develop new software product.
13 People, 4 Basic Units
– Software Product Development
Software Product Enhancement & Support: This type of work involves enhancement of features based on Change Request or a set of Change Requests from clients. Typically it will use Agile Life Cycle methodology as the software development needs to be completed within a short time frame.
15 People, 5 Basic Units
– Software Product Enhancement & Support |