| Sampling Factors: |
Location (Not Relevant: The factor is determined as not affected, because all the development teams of the OU are located in Hangzhou.)
Customer (Not Relevant: The factor is determined as not affected, because all active projects of OU are for internal customers.)
Size (Not Relevant: The factor is determined as not affected, because the OU controls the size of product development and upgrading projects in single size for better project control. .)
Organizational Structure (Not Relevant: The factor is determined as not affected because all projects are performed by R&D Center. There is no subsidiary department in R&D Center)
Type of Work (Not Relevant: The factor is determined as not affected, because only the software development projects are included in the appraisal.)
Project Type: A) New Development. B) Upgraded. |
| Sampling Factor Values: |
New Development (Project Type): The projects develop new software system.
Upgrading (Project Type): The projects upgrade or develop new modules basing on existed products. The processes of QPM, OPP, RD, TS, PI and VER will differ. |
| Subgroups: |
SG 1: Product upgrading projects
26 People, 8 Basic Units
– Upgrading
SG 2: New product development Projects
7 People, 2 Basic Units
– New Development |