- Sampling Summary：
（抽样汇总） -
Sampling Factors: Location (Not Relevant: All work is performed in the same location, so this is not a relevant sampling factor.)
Customer: Hypothesis testing of the performance parameters of CSR on-time delivery ratio and processing efficiency indicate that the customer is a relevant sampling factor.
Size (Not Relevant: Hypothesis testing of the performance parameters of CSR on-time delivery ratio and processing efficiency indicate that size is not a relevant sampling factor.)
Organizational Structure (Not Relevant: Hypothesis testing of the performance parameters of CSR on-time delivery ratio and processing efficiency indicate that org structure is not a relevant sampling factor.)
Type of Work (Not Relevant: Hypothesis testing of the performance parameters of CSR on-time delivery ratio and processing efficiency indicate that type of work is not a relevant sampling factor.)Sampling Factor Values: Real Estate (Customer):
Corporate (Customer):
Internet (Customer):
Marshall (Customer):Subgroups: Real Estate Project: CSRs processed for Real Estate applications
39 People, 1 Basic Units
– Real Estate
Corporate Registry Project: CSRs processed for Corporate Registry applications
18 People, 1 Basic Units
– Corporate
Internet Project: CSRs processed for Internet projects
29 People, 1 Basic Units
– Internet
Marshall Project: CSRs processed for Marshall projects
15 People, 1 Basic Units
– Marshall