| Sampling Factors: |
Location (Not Relevant: The OU has only one site)
Customer (Not Relevant: Customizing of monitoring products only)
Size (Not Relevant: Similar size for all projects)
Organizational Structure (Not Relevant: All projects in same department structure)
Type of Work: Customizing Software and Maintenance Projects |
| Sampling Factor Values: |
Customizing Software (Type of Work): Customizing Software based on platforms
Maintenance Projects (Type of Work): Maintenance Projects |
| Subgroups: |
Customizing Software: Customizing Software based on platforms
42 People, 5 Basic Units
– Customizing Software |