| Sampling Factors: |
Location (Not Relevant: All the projects are performed in the same location, Suzhou, Jiangsu Province.)
Customer (Not Relevant: All the projects are for agencies of different city municipal governments in China.)
Size (Not Relevant: All the projects are medium to small in size (less than 20 FTEs).)
Organizational Structure (Not Relevant: All projects are from the same department in the organization.)
Type of Work: Work is done differently based on type of work. Two types of work are identified: New Development Projects and Maintenance Projects. |
| Sampling Factor Values: |
New Development (Type of Work): Projects that develop software products from beginning.
Maintenance (Type of Work): Projects that maintain existing software products by fixing defects or implementing small changes of features. |
| Subgroups: |
NewDev: Projects that are of the type of New Development.
177 People, 12 Basic Units
– New Development
Maintenance: Projects that are of the maintenance type.
63 People, 5 Basic Units
– Maintenance |