| Sampling Factors: |
Location (Not Relevant: Appraisal is focused on one Location – Suzhou)
Customer (Not Relevant: Organization is focused on providing services based on WeChat platform and part of a large Media Management group)
Size (Not Relevant: All projects are less than 10 FTEs)
Organizational Structure (Not Relevant: All projects reports to delivery manager who reports to President)
Type of Work: Products/Applications focused either improving the business processes or improving the content management |
| Sampling Factor Values: |
Business Process Focused (Type of Work): Projects focused on improving the internal business processes improvement using WeChat platform
Content Management Focused (Type of Work): Projects focused on managing content and target publishing of content using WeChat platform |
| Subgroups: |
Content Management Focused: Projects focused on managing content and target publishing of content using WeChat platform
19 People, 2 Basic Units
– Content Management Focused
Business Process Focused: Projects focused on improving the internal business processes improvement using WeChat platform
16 People, 3 Basic Units
– Business Process Focused |