| Sampling Factors: |
Location (Not Relevant: There is one office area that is in Suzhou city.)
Customer (Not Relevant: There is one customer type, i.e. government agencies)
Size (Not Relevant: Projects sizes vary in limited scope, that is, both numbers of project members and project durations vary in limited scope.)
Organizational Structure (Not Relevant: R&D Department is not been divided further and projects belong to it directly.)
Type of Work: There are two kind of work types that may affect work process. |
| Sampling Factor Values: |
New Product (Type of Work): Develop new software product
Upgrade (Type of Work): Develop new product features for existing products |
| Subgroups: |
G1: Projects that develop new software products
21 People, 2 Basic Units
– New Product
G2: Projects that develop new feature for existing products
18 People, 2 Basic Units
– Upgrade |