| Sampling Factors: |
Location (Not Relevant: The software development is only in Suzhou city so the location does not affect the development.)
Customer: One customer type is government; the other customer type is enterprise.
Size (Not Relevant: All teams size is similar so the size does not affect the development.)
Organizational Structure (Not Relevant: All teams belong to the R&D Center so the organizational structure does not affect the development.)
Type of Work (Not Relevant: All projects are of application system type so the type does not affect the development.) |
| Sampling Factor Values: |
Government customer. (Customer): Government customer.
Enterprise customer. (Customer): Enterprise customer. |
| Subgroups: |
G1: Government customer(BCS)
6 People, 1 Basic Units
– Government customer.
G2: Enterprise Customer(OCDIS)
5 People, 1 Basic Units
– Enterprise customer. |