| Sampling Factors: |
Location (Not Relevant: The main offices of the organization are located in Guadalajara (Mexico), consultants are scattered around the country to serve customers located near their geographic zone. Despite projects’ location they all follow the same process.)
Customer (Not Relevant: Customers are in the IT field, thus they all share similar characteristics.)
Size (Not Relevant: All projects are sized by using story points and split into sprints. The larger the project, the more sprints it will have. All projects are managed this way regardless their size/complexity.)
Organizational Structure (Not Relevant: The OU is a very small department. All projects are under the supervision of the unit manager.)
Type of Work (Not Relevant: One type of work is in the scope of this appraisal, and that is process improvement consulting.)
Reference model: According to the base model, some activities are performed in a different way. |