| Sampling Factors: |
Location (Not Relevant: Not relevant: all projects are in Hangzhou)
Customer (Not Relevant: Not relevant: 1/ process is independent of the customer location or domain; 2/ main factor is the type of product used, which is covered by Org Structure)
Size (Not Relevant: Not relevant: same process)
Organizational Structure: Organized according to BU: ECM, Flow, Scan, ETP and others
Type of Work (Not Relevant: Not relevant: same process; type of work grouping is the same as Org Structure grouping) |
| Sampling Factor Values: |
ECM (Organizational Structure): serve ECM Biz Unit
Flow (Organizational Structure): serve workflow Biz Unit
Scan (Organizational Structure): serve bank document Biz Unit
ETP (Organizational Structure): serve ETP and others |
| Subgroups: |
1: ECM
10 People, 2 Basic Units
– ECM
2: Flow
10 People, 2 Basic Units
– Flow
3: Scan
5 People, 1 Basic Units
– Scan
4: ETP and others
6 People, 2 Basic Units
– ETP |