| Sampling Factors: |
Location (Not Relevant: Not Relevant – All BUs are in the Washington, DC area)
Customer (Not Relevant: Not Relevant – The customer is the US government for all sampled BUs)
Size (Not Relevant: Not Relevant – Regardless of size, all BUs follow the DSA processes)
Organizational Structure (Not Relevant: Not Relevant – Simple organizational structure with no impact on the BU processes)
Type of Work (Not Relevant: No Relevant – Similar work and practices (planning, monitoring, controlling and service delivery) are followed in the OU)
Entire OU: Whole OU |