| Sampling Factors: |
Location (Not Relevant: Location has no impact on project processes.)
Customer (Not Relevant: All projects follow the same process for all customers.)
Size (Not Relevant: All projects follow the same process regardless of their size; some tailoring done for smaller projects.)
Organizational Structure (Not Relevant: Both divisions follow the same process.)
Type of Work: Services projects follow a slightly different process than development projects. |
| Sampling Factor Values: |
Services (Type of Work): Projects respond to requests for action made by the customer.
Development (Type of Work): Projects recieve requirements from the PMO and develop software to address them based upon a plan. |
| Subgroups: |
Services: Projects respond to requests from the customer according to a task order.
128 People, 1 Basic Units
– Services
S/W Development: Projects gather requirements from the PMO and then execute a planned software development process.
20 People, 3 Basic Units
– Development |