| Sampling Factors: |
Location (Not Relevant: All projects are run from Rockville office)
Customer (Not Relevant: Projects are for a single customer, NOAA)
Size (Not Relevant: No effect on implementation)
Organizational Structure (Not Relevant: Organization is considered one organization and is not divided into business units etc.)
Type of Work: NGS IMO is O&M project, NGS Service Desk is IT Support project, and Telecom Billing & Support Services is a Telecom project |
| Sampling Factor Values: |
O&M (Type of Work): Work type for NGS IMO project
IT Support (Type of Work): Work type for NGS Service Desk
Telecom (Type of Work): Work type for Telecom Billing & Support Services |
| Subgroups: |
O&M: Work type for NGS IMO project
26 People, 1 Basic Units
– O&M
IT Support: Work type for NGS Service Desk
5 People, 1 Basic Units
– IT Support
Telecom: Work type for Telecom Billing & Support Services
6 People, 1 Basic Units
– Telecom |