| Sampling Factors: |
Location (Not Relevant: = 1. Not Relevant. All work is managed from a single HQ location.)
Customer (Not Relevant: = 1. Not Relevant. Customer is not a distinguishing factor for process implementation or performance.)
Size: = 2. RELEVANT. Processes are influenced by whether or not a project is “Large” (9+ staff) or “Small” (8 or fewer staff).
Organizational Structure (Not Relevant: = 2. Not Relevant. There is only one organizational structure within PL Systems.)
Type of Work (Not Relevant: = 1. Not Relevant. Type of work is not a distinguishing factor for process implementation or performance.) |
| Sampling Factor Values: |
Large (Size): Any project or service delivery effort within PL Systems that requires the support of 9 or more staff members is considered large.
Small (Size): Any project or service delivery effort within PL Systems that requires the support of 8 or fewer staff members is considered small. |
| Subgroups: |
Large Projects: Currently there is only one “Large Project” within PL Systems.
12 People, 1 Basic Units
– Large
Small Projects: Currently there is only one small project within PL Systems.
6 People, 1 Basic Units
– Small |