| Sampling Factors: |
Location (Not Relevant: OU performs its activities from Mumbai development location & no other locations are included in the scope. Hence no process variation observedbased on locations)
Customer: Primarily projects are executed for internal and customers both. Hence this could have a bearing on process execution.
Size (Not Relevant: There is no significant variation in sizing of the projects that result in different process performance. Hence size was not observed to be a critical factor.)
Organizational Structure (Not Relevant: Based on the organizational structure, there is no specific process tailoring done hence no significant process variation based on organizational structure.)
Type of Work: OU primarily has development and enhancement lifecycle projects. Hence this was considered as sampling factor. |
| Sampling Factor Values: |
Internal (Customer): This includes projects executed for internal customer
External (Customer): This includes projects executed for external customer
Development (Type of Work): This includes projects with development lifecycle
Enhancement (Type of Work): This includes projects with enhancement lifecycle |
| Subgroups: |
G1: This includes internal development lifecycle projects
12 People, 2 Basic Units
– Internal
– Development
G2: This includes development lifecycle projects for external customer
51 People, 5 Basic Units
– Development
– External
G3: This includes internal enhancement lifecycle project
8 People, 1 Basic Units
– Enhancement
– Internal |