| Sampling Factors: |
Location (Not Relevant: Only one location, Chennai Development Center.)
Customer (Not Relevant: No difference for customers from a process point of view.)
Size (Not Relevant: No difference based on team or project size.)
Organizational Structure: Products and Projects. Products are generic and sold to multiple customers while projects are developed specifically for customer requirements / contracts.
Type of Work: Development and Maintenance. Development focused on new products / projects and Maintenance on CRs / Enhancements and bug fixes to released products. |
| Sampling Factor Values: |
Products (Organizational Structure): Domain focused Products developed for selling to multiple customers
Projects (Organizational Structure): Development based on specific customer requirements
Development (Type of Work): Focused on new development (products / projects)
Maintenance (Type of Work): Focused on CRs / Enhancements and bug fixes to released products. |
| Subgroups: |
G01: Product Development
15 People, 3 Basic Units
– Products
– Development
G02: Projects Development
10 People, 2 Basic Units
– Development
– Projects
G03: Products Maintenance for CRs, Enhancements and bug fixes of existing products
17 People, 7 Basic Units
– Maintenance
– Products |