| Sampling Factors: |
Location (Not Relevant: Not Relevant: Development & Maintenance are done from one location)
Customer: Two types of Customers
Size (Not Relevant: Not Relevant: No significant difference in sizes)
Organizational Structure (Not Relevant: Not Relevant: All PMs report to one person)
Type of Work (Not Relevant: Not Relevant: One type of work) |
| Sampling Factor Values: |
Customer 1 (Customer): Customer in India
Customer 2 (Customer): Customer in Africa |
| Subgroups: |
C1: Customer in India
7 People, 1 Basic Units
– Customer 1
C2: Customer in Africa
12 People, 2 Basic Units
– Customer 2 |