| Sampling Factors: |
Location (Not Relevant: All Projects are developed in the same location, Santa Cruz de Tenerife)
Customer (Not Relevant: All projects used the same Quality System independently of the customer. If a customer required the use of their own methodology (processes, templates and tools), the quality and processes team assure that TCSA methodology is covered and if not project teams will be required to fulfill the gaps. That is why customer is not a relevant factor.)
Size (Not Relevant: There is not distinguishing in the methodology based on project size, so size is not a relevant factor.)
Organizational Structure (Not Relevant: There is not distinguishing in the methodology based on the organizational structure. The whole company used the same processes and methodology, so the organizational structure is not a relevant factor.)
Type of Work: Two types of project based on Life Cycle (Development and Maintenance). |
| Sampling Factor Values: |
Development (Type of Work): Development projects involve inclusion of new features and sometimes correction of old errors.
Maintenance (Type of Work): Software maintenance projects involve correction of errors and inclusion of small features. |
| Subgroups: |
Development: Development projects involve inclusion of new features and sometimes correction of old errors.
22 People, 10 Basic Units
– Development
Maintenance: Software maintenance projects involve correction of errors and inclusion of small features.
16 People, 7 Basic Units
– Maintenance |