| Sampling Factors: |
Location (Not Relevant: All development work is performed at the company premise in Beijing)
Customer: Customers are commercial companies and government authorities.
Size (Not Relevant: Project size is similar and there is no tailoring done accordingly)
Organizational Structure (Not Relevant: All projects are done in the same R&D department with teams developing software and supporting members. All supporters work for more than one support function.)
Type of Work: The organization develops and enhances software products. |
| Sampling Factor Values: |
Government (Customer): SW systems and services conceived for government authorities
Commercial (Customer): SW systems and services conceived for commercial customers
New development (Type of Work): Projects developed from scratch on the basis of new customers requirements
Evolutionary (Type of Work): Evolutionary maintenance of pre-existing projects |
| Subgroups: |
SG1: New Development for Government authorities
8 People, 2 Basic Units
– New development
– Government
SG2: Ehnancement for Government authorities
5 People, 1 Basic Units
– Government
– Evolutionary
SG3: New Development for commercial customers
11 People, 2 Basic Units
– New development
– Commercial
SG4: Enhancement for commercial customers
6 People, 1 Basic Units
– Commercial
– Evolutionary |