| Sampling Factors: |
Location (Not Relevant: There is unique location in Santiago)
Customer: The organization unit have two categories: Financial and Other.
Size (Not Relevant: All work effors, regardless of size, follow the same quality manual and procedures.)
Organizational Structure (Not Relevant: There are is the same organizational structure.)
Type of Work (Not Relevant: All the project have the same type of work) |
| Sampling Factor Values: |
Financial (Customer): Customer for Financial Sector
Other (Customer): Customer for Other Sector (IT, Telecomunication, etc). |
| Subgroups: |
Financial: Development Software / Financial
47 People, 12 Basic Units
– Financial
Other: Development Software for Financial Other
2 People, 1 Basic Units
– Other |