| Sampling Factors: |
Location (Not Relevant: All organization’s staff located in Wuhan.)
Customer: The organization has two customer types: Legal and Financial.
Size (Not Relevant: All work is managed and performed the same way regardless the effort.)
Organizational Structure (Not Relevant: The organizational structure does not affect the way the projects are conducted or the processes that they follow.)
Type of Work (Not Relevant: All services are software and hardware maintenance.) |
| Sampling Factor Values: |
F1 (Customer): Legal customers
F2 (Customer): Financial customers |
| Subgroups: |
Legal: Legal Customers
10 People, 2 Basic Units
– F1
Financial: Financial customers
12 People, 1 Basic Units
– F2 |