| Sampling Factors: |
Location (Not Relevant: There is only one location, which is Taiyuan)
Customer (Not Relevant: The OU is very small, focuses on product development and support to the company”s business, There is no process distinction among the customers.)
Size (Not Relevant: There is no process distinction based on size, all project development work are from 30-40 staff months.)
Organizational Structure (Not Relevant: The two Teams share same management team and support functions.)
Type of Work: This is very small OU, Categorized by type of work, just for reporting. |