| Sampling Factors: |
Location (Not Relevant: The organizational unit locates at Nanjing. There is no other service locations delivering software implementation services.)
Customer (Not Relevant: All customers are from environmental protection and natural resources management area.)
Size (Not Relevant: All projects sizes are below 10 people. The organization assumes all projects are same size.)
Organizational Structure (Not Relevant: There are two departments under the organizational unit. Research & Development Center and Quality Department are working together to deliver software implementation services. The two departments are managed as one team.)
Type of Work (Not Relevant: All works are software implementation.)
Business Lines: There are two business lines. One is water resources monitoring and control solution. The second one is incident management and tracking solution. |
| Sampling Factor Values: |
water resources monitoring and control solution (Business Lines): Water resources monitoring and control solution provides water flow, consumption data collection, monitoring and control functions.
Incident management and tracking solution (Business Lines): Incident management and tracking solution provide incident communication functions, incident status tracking and incident process efficiency management. |
| Subgroups: |
Water Resources Solution Projects: Implement water flow, consumption data collection, monitoring and control solutions for customers.
13 People, 4 Basic Units
– water resources monitoring and control solution
Incident Management Solution Projects: Implement incident communication, status tracking and incident process efficiency management solutions for customers.
5 People, 2 Basic Units
– Incident management and tracking solution |