| Sampling Factors: |
Location (Not Relevant: Only one location (Herndon, VA). All work follows the same process)
Customer (Not Relevant: Services are performed for the public and private sectors companies in the chosen domain expertise, not a driver of process variation. All work follows the same defined processes.)
Size (Not Relevant: Staff size is not a driver for process variances or any major differences. A standard operating procedure is established and used across the organizational unit. All services are performed by one set of staff.)
Organizational Structure (Not Relevant: The organization is having a flat structure and it is not an influencing factor of the process.)
Type of Work (Not Relevant: All the projects in organization are of services type and is not a variable in the present context.)
All Work: Includes all the work performed by the OU. |
| Sampling Factor Values: |
All Customers (All Work): All work follows the same defined processes
Other (All Work): This is an empty set – There are no other projects or work relevant in the OU and therefore created to ensure creation of a single sample factor |
| Subgroups: |
TT – Staffing Services: The subgroup delivers staffing services to their clients.
7 People, 1 Basic Units
– All Customers |