| Sampling Factors: |
Location (Not Relevant: All of the project teams are located in Wuxi, and the location has no impact on the process implementation.)
Customer: For internal customer and external customers, the projects follow the different requirement development processes.
Size (Not Relevant: The project size is similar and it has no impact on the processes.)
Organizational Structure (Not Relevant: The projects are all from the Software Division, and the projects follow the same processes.)
Type of Work (Not Relevant: For the development, maintenance, etc. the same process is followed.) |
| Sampling Factor Values: |
Internal customer (Customer): The project teams collect the requirements from the internal business expertise, and analyze them.
External customer (Customer): The initial requirements are provided to the project team, and they need to show their understanding and validate the requirements by different approaches. |
| Subgroups: |
Internal customer: All of the projects which have the internal customers will be developed by this subgroup.
11 People, 2 Basic Units
– Internal customer
External customers: All of the projects which have the external customers will be developed by this subgroup.
15 People, 3 Basic Units
– External customer |