| Sampling Factors: |
Location (Not Relevant: Single location)
Customer: There are projects for internal customers (i.e. part of Team Computers) as well as projects for external customers. This could lead to differences in the process followed
Size (Not Relevant: There is no separate impact because of size. The internal projects are smaller than the external projects, but that has already been addressed (customer as a sampling factor))
Organizational Structure (Not Relevant: This is one group where all follow the same process)
Type of Work (Not Relevant: All the projects are development projects following the same lifecycle. While there are differences in the domain, the differences are along the lines of internal and external projects – that has already been addressed (customer as a sampling factor)) |
| Sampling Factor Values: |
Internal (Customer): Internal Customer
External (Customer): External Customer |
| Subgroups: |
Internal: Internal Customer
12 People, 2 Basic Units
– Internal
External: External Customer
8 People, 1 Basic Units
– External |