| Sampling Factors: |
Location (Not Relevant: Not Relevant: Location has no impact on process implementation because there is only one location.)
Customer (Not Relevant: Not Relevant: Similar processes are applied. Sometimes customers specify few templates used which has only negligible impact on process implementation)
Size (Not Relevant: Not Relevant: Size has no impact on process implementation)
Organizational Structure (Not Relevant: Not Relevant: All projects are under the same structure (Organizational Unit) called (Management Consulting and IT Services Division)
Type of Work: Four types of activity are carried out under IT Services Division: (1) Enterprise Architecture Process (EA) (2) Information Assurance Process (IA) (3) Freedom of Information Act Process (FOIA) (4) Project Management Office Process (PMO) |
| Sampling Factor Values: |
EA Process (Type of Work): The EA Process is to Develop, Implement, Mature and Maintain the Enterprise Architecture and provides services to the CIO of the customer. EA process produces four outcomes that represent areas of direct, positive impact on business customers and partners: Mission success, Functional integration of services used and provided, Resource optimization, and an authoritative reference for business strat
IA Process (Type of Work): The IA Process is to ensure that Federal agencies are proactively implementing appropriate information security controls to support their missions in a cost effective manner.
FOIA Process (Type of Work): The IT Services Division supports the client organization to implement FOIA service.
PMO Process (Type of Work): The PMO Process provides Project Monitoring Services to clients. |
| Subgroups: |
EA Process: Enterprise Architecture Process (EA)
32 People, 3 Basic Units
– EA Process
IA Process: Information Assurance Process (IA)
26 People, 1 Basic Units
– IA Process
FOIA Process: Freedom of Information Act Process (FOIA)
25 People, 2 Basic Units
– FOIA Process
PMO Process: Program Management Office Process (PMO)
24 People, 1 Basic Units
– PMO Process |