| Sampling Factors: |
Location (Not Relevant: All work is managed from a central location.)
Customer (Not Relevant: There is one customer base and the processes are not performed differently.)
Size (Not Relevant: The projects are all approximately the same size, and the processes are not performed differently.)
Organizational Structure (Not Relevant: There is only one piece of the company that performs software development and/or services, using the same processes.)
Type of Work: Software Development and IT Services |
| Sampling Factor Values: |
Software Development (Type of Work):
IT Services (Type of Work): |
| Subgroups: |
1: Software Development
10 People, 2 Basic Units
– Software Development
2: IT Services
14 People, 4 Basic Units
– IT Services |