| Sampling Factors: |
Location (Not Relevant: the OU has only one location, in Beijing)
Customer: include internal and external customers
Size (Not Relevant: the size of basic units does not affect the way works are performed, and vary in a limited scope)
Organizational Structure: project from Application R&D Dept. focus on product researching and projects from Projects Dept. focus on customized development
Type of Work: include research and customizing |
| Sampling Factor Values: |
internal (Customer): Internal customer which is the other departments.
external (Customer): External customer with agreements
Application R&D Dept. (Organizational Structure): Focus on product researching
Projects Dept. (Organizational Structure): Focus on customized development
research (Type of Work): Product researching and development
customizing (Type of Work): Customizing development |
| Subgroups: |
SG1: research projects from Application R&D dept. oriented internal
20 People, 2 Basic Units
– internal
– Application R&D Dept.
– research
SG2: Customizing development projects from Projects Dept. oriented external customers.
60 People, 18 Basic Units
– customizing
– Projects Dept.
– external |