| Sampling Factors: |
Location (Not Relevant: Not relevant. All project developments are mainly in HZ.)
Customer: Different customer sectors are different.
Size (Not Relevant: Not relevant. Process is similar.)
Organizational Structure: The BU are organized according to the customer group they face.
Type of Work (Not Relevant: Not relevant. Process is similar.) |
| Sampling Factor Values: |
ext (Customer): external
int (Customer): internal
Banking (Organizational Structure): Banking
RnD (Organizational Structure): Research and Development |
| Subgroups: |
1: internal, R&D
74 People, 4 Basic Units
– int
– RnD
2: ext , Banking
140 People, 4 Basic Units
– ext
– Banking |