| Sampling Factors: |
Location (Not Relevant: The OU is operating from only one location – Chantilly, VA, USA)
Customer (Not Relevant: The process followed in the OU is not influenced by type of customer)
Size (Not Relevant: All projects in the OU are of small / medium in size. The process followed is same irrespective of size of projects)
Organizational Structure: There are 2 groups in OU. (1) IT Services Group – ITG and the other (2) Technical Services Group – TSG. The process followed is slightly varying across these 2 groups.
Type of Work (Not Relevant: The process followed in OU is not influenced by the type of work. All projects are system and software development in nature) |
| Sampling Factor Values: |
ITG (Organizational Structure): IT group having IT Development projects
TSG (Organizational Structure): Technical Services Group having Audio Video projects |
| Subgroups: |
ITITSG: Projects in Technical Services Group at ITI
5 People, 1 Basic Units
– TSG
ITIITG: Projects in the IT services group
6 People, 1 Basic Units
– ITG |