| Sampling Factors: |
Location (Not Relevant: All projects are in the same location.)
Customer: There are various customers.
Size (Not Relevant: The range of project size is from 5 to 20 people. The mode is around 10 people. The difference of size doesn”t affect the processes, because the size of all projects is almost similarly.)
Organizational Structure (Not Relevant: All projects are in the same department.)
Type of Work (Not Relevant: Type of work of all projects is development.) |
| Sampling Factor Values: |
back-office (Customer): back-office
front-end (Customer): front-end |
| Subgroups: |
Group1: back-office
89 People, 7 Basic Units
– back-office
Group2: front-end
12 People, 2 Basic Units
– front-end |