| Sampling Factors: |
Location (Not Relevant: While there are two locations, the teams operate in a distributed manner. There are no process variations across locations. Nor is there a difference in the stakeholders who are involved in governance across locations. In addition, OU has carried out Tests of Hypothesis on objectives and some critical sub-processes. These have not revealed any significant differences.)
Customer (Not Relevant: The OU executes projects for a single customer. Consequently, there are no variations in the objectives or process on account of the customer.)
Size (Not Relevant: There are no significant tailorings in the process based on size of the project. In addition, the OU has carried out Tests of Hypothesis on objectives and some critical sub-processes. These have not revealed any significant differences)
Organizational Structure: There are three units. Organizational objectives are allocated to these three units. Also, the structure is an important element in the OU to drive process implementation and achieve objectives. Hence, relevant.
Type of Work: There are changes in the process based on the type of the projects. There are three types of projects. Hence, relevant. |
| Sampling Factor Values: |
BMG (Organizational Structure): BMG Business Unit
OSS (Organizational Structure): OSS Business Unit
BSS (Organizational Structure): BSS – BSS Business Unit
Dev (Type of Work): Development type of projects
T3 (Type of Work): Projects that do maintenance type of work
Test (Type of Work): Projects that are involved in testing related activities |
| Subgroups: |
BMG Dev: Subgroup – BMG Dev
151 People, 14 Basic Units
– BMG
– Dev
BMG T3: Subgroup for BMG T3
88 People, 13 Basic Units
– BMG
– T3
BSS Test: Subgroup – BSS Test
172 People, 24 Basic Units
– Test
– BSS
BSS T3: Subgroup – BSS T3
120 People, 31 Basic Units
– BSS
– T3
OSS Dev: Subgroup – OSS Dev
158 People, 20 Basic Units
– Dev
– OSS
OSS T3: Subgroup – OSS T3
156 People, 18 Basic Units
– OSS
– T3 |