| Sampling Factors: |
Location (Not Relevant: Multiple locations but no bearing on process execution as same process system is used across locations.)
Customer (Not Relevant: Customer type has no bearing on process execution as same process system is used across customers.)
Size (Not Relevant: Size of the project has no bearing on process execution as same process system is used for all project sizes.)
Organizational Structure (Not Relevant: Organization structure has no bearing on process execution as same process system used is in the organization across structure.)
Type of Work: The type of work could have a bearing on the process as three types of work are considered development support & maintenance and testing. |
| Sampling Factor Values: |
Development (Type of Work): Development type projects covering full development life cycle activities
Support & Maintenance (Type of Work): Support & Maintenance type projects covering bug fixing and enhancement activities
Testing (Type of Work): Testing type projects covering testing life cycle activities including test design and test execution |
| Subgroups: |
G1: Development Projects
552 People, 20 Basic Units
– Development
G2: Support & Maintenance Projects
764 People, 26 Basic Units
– Support & Maintenance
G3: Testing Projects
426 People, 12 Basic Units
– Testing |