| Sampling Factors: |
Location (Not Relevant: Processes are same across locations. Also, teams and leaders are distributed across locations.)
Customer: Customer region is chosen as one of the relevant sampling factors as this is critical from the organization”s business canvas perspective
Size (Not Relevant: There are no variations in the objectives or processes based on the size of the project.)
Organizational Structure (Not Relevant: This is subsumed in the customer region as a sampling factor.)
Type of Work: There are three high level types of work that are identified. And there are variations in the processes. Also, the three high level types of work are the most critical and constitute the largest quantum of work in the organization |
| Sampling Factor Values: |
US (Customer): Customers based on the US market
NonUS (Customer): Customers who are outside the US market
Dev – DevLC (Type of Work): Projects that follow the traditional Development Lifecycle
Dev – AgileLC (Type of Work): Projects that follow an Agile based approach
Svc – Maintenance (Type of Work): Projects that follow a maintenance or work packet based lifecycle approach |
| Subgroups: |
US Dev Dev: Projects that are for customers in US market and following Development Lifecycle
372 People, 7 Basic Units
– US
– Dev – DevLC
US Agl Dev: Projects that are for customers in the US market following Agile based practices
51 People, 3 Basic Units
– US
– Dev – AgileLC
NUS Dev Dev: Projects that are for customers outside the US market following traditional Development lifecycle
328 People, 11 Basic Units
– NonUS
– Dev – DevLC
NUS Agl Dev: Projects that are for customers who are outside the US market and following Agile lifecycle
159 People, 1 Basic Units
– NonUS
– Dev – AgileLC
US Mnt Svc: Projects that are for US based customers following maintenance based lifecycles
180 People, 6 Basic Units
– Svc – Maintenance
– US
NUS Mnt Svc: Projects that are for customers based outside the US market following maintenance lifecycle
188 People, 8 Basic Units
– NonUS
– Svc – Maintenance |