| Sampling Factors: |
Location (Not Relevant: Two locations but the same set of standard processes are being used across locations. Work is not performed differently across different locations. This has no bearing on process execution.)
Customer: Work is performed differently depending on the customer served by that work i.e. Government sector, Private Sector. Process areas affected are Project Management and Engineering process areas.
Size (Not Relevant: Work is not performed differently depending on the size of the project. Projects are of medium size that ranges from 4 to 9 persons. Set of standard processes being used does not differ based on size. This has no bearing on process execution.)
Organizational Structure (Not Relevant: One division as depicted on an organization chart. This has no bearing on process execution.)
Type of Work (Not Relevant: Work is not performed differently based on the type of work. Type of work includes Software Development work. This has no bearing on process execution.)
Technology: Work is performed differently based on the technology i.e. .Net, Siebel CRM and Cloud. Process areas affected are Project Management and Engineering process areas. |
| Sampling Factor Values: |
Government Sector (Customer): Projects executed for Government sector customers such as non-profit organizations
Private Sector (Customer): Projects executed for Private sector customers
.Net (Technology): The .NET Framework is a development and execution environment that allows different programming languages and libraries to work together seamlessly to create Windows-based applications that are easier to build, manage, deploy, and integrate with other networked systems.
Siebel CRM (Technology): Oracle”s Siebel CRM Technology provides the server framework to support Siebel Applications.
Cloud (Technology): Cloud technology in the cloud delivers online collaboration for sales, support and businesses via remote access, anywhere, anytime via the internet. |
| Subgroups: |
SG1: Projects executed for Government sector using .Net
7 People, 2 Basic Units
– Government Sector
– .Net
SG2: Projects executed for Private sector using Siebel CRM
12 People, 2 Basic Units
– Siebel CRM
– Private Sector
SG3: Projects executed for Private sector using Cloud
9 People, 1 Basic Units
– Private Sector
– Cloud |