| Sampling Factors: |
Location (Not Relevant: OU operates out of a single location)
Customer (Not Relevant: There is no significant variation in processes based on customers)
Size (Not Relevant: There is no significant variation in processes based on size of project)
Organizational Structure (Not Relevant: The OU comprises of 4 projects only and is not structured on the basis of business units etc.)
Type of Work: There are two types of projects…Development and Maintenance type of projects. Hence relevant. |
| Sampling Factor Values: |
Dev (Type of Work): Development type of projects
Maintenance (Type of Work): Maintenance type of projects |
| Subgroups: |
Dev: Development Projects
72 People, 2 Basic Units
– Dev
Mnt: Maintenance type of projects
28 People, 2 Basic Units
– Maintenance |