| Sampling Factors: |
Location (Not Relevant: All projects are executed at single location i.e. Offshore Development Center, Evoke Technologies Pvt. Ltd., Hyderabad. Hence location is not an influencing factor.)
Customer: Relevant: Projects are executed for multiple clients. Majority projects are executed for CSC client, who influences process. Other clients do not influence process.
Size (Not Relevant: Process followed by projects is consistent across types of projects irrespective of size of the projects. Hence size is not an influencing factor.)
Organizational Structure (Not Relevant: Offshore Development Center is organized as a single unit. Projects are executed in the same unit. Org structure does not influence process.)
Type of Work: Relevant: Type of work i.e. Development / Maintenance / Testing influences the process as three different types of projects i.e. Development Projects, Maintenance Projects & Testing Projects are executed in the OU. |
| Sampling Factor Values: |
CSC (Customer): Projects executed for CSC customer.
Others (Customer): Projects executed for other customers.
Dev (Type of Work): Projects of Development nature.
Maintenance (Type of Work): Projects of Maintenance nature.
Testing (Type of Work): Projects of Testing nature. |
| Subgroups: |
CSC-Dev: CSC- DEV subgroup is involved in providing IT Services related to Corporate Governance to CSC customer. Java and .Net technologies are used in developing software components which are reusable and can be integrated with other products using APIs. The products are built on industry standard enterprise architectures like J2EE and support varied devices & interfaces.
56 People, 5 Basic Units
– CSC
– Dev
CSC-Testing: CSC- Testing subgroup is involved in providing testing services related to Corporate Governance for CSC. The team uses TFS & MTM for testing software applications. The main activities of the subgroup are: • Defining Test Strategy • Test Planning • Perform manual testing • Automate the testing activity • Test Reporting
12 People, 2 Basic Units
– Testing
– CSC
Others-Dev: The focus of this subgroup is to design and develop applications in the areas of manufacturing and automobile for other customers. The team uses Java, .Net technologies in developing software components which are reusable and can be integrated with other product using APIs. The products are built on industry standard enterprise architectures like J2EE and support varied devices & interfaces.
16 People, 2 Basic Units
– Others
– Dev
Others-Maint: This subgroup is responsible for customizing the applications as per the requirements for other customers. This sub group is also engaged in product upgrades, fixes improvements on a regular basis.
36 People, 3 Basic Units
– Maintenance
– Others |