| Sampling Factors: |
Location (Not Relevant: Single location)
Customer (Not Relevant: All projects are required to follow the same process irrespective of customer)
Size (Not Relevant: All projects are required to follow the same process irrespective of size)
Organizational Structure (Not Relevant: All projects are required to follow the same process irrespective of structure / department)
Type of Work: Different project types – development and application maintenance / support |
| Sampling Factor Values: |
Development (Type of Work): Development project
Application Maintenance & Support (Type of Work): Maintenance & Support project |
| Subgroups: |
DEV: Development project
159 People, 19 Basic Units
– Development
AMS: Maintenance & support project
340 People, 6 Basic Units
– Application Maintenance & Support |