| Sampling Factors: |
Location (Not Relevant: Single site in Bangkok, Thailand)
Customer: The works are classified into two categories according to customers. – Transportation – Logistics & Warehouse
Size (Not Relevant: Projects are similar in size)
Organizational Structure (Not Relevant: All the work done in Software Development Department)
Type of Work (Not Relevant: Software Development Only) |
| Sampling Factor Values: |
Transportation (Customer): Transportation software customer
Logistics and Warehouse (Customer): Logistics and Warehouse customer |
| Subgroups: |
A: Transportation software
6 People, 1 Basic Units
– Transportation
B: Logistics and Warehouse software
10 People, 2 Basic Units
– Logistics and Warehouse |