| Sampling Factors: |
Location (Not Relevant: Software development work is performed in only one location: Chengdu)
Customer (Not Relevant: The products are developed for communication industry.)
Size (Not Relevant: No effect on implementation. All software development projects have less than 15 employees.)
Organizational Structure (Not Relevant: The development projects belong to the development department while the maintenance projects belong to the product department, which equals to the factor of ‘ Type of Work’.)
Type of Work: Some projects are Development, the others are Maintenance. |
| Sampling Factor Values: |
development (Type of Work):
maintenance (Type of Work): |
| Subgroups: |
1: Three projects belong to development.
38 People, 3 Basic Units
– development
2: Three projects belong to maintenance.
28 People, 3 Basic Units
– maintenance |