| Sampling Factors: |
Location (Not Relevant: All the projects and products related work is done in the OU in Zhengzhou.)
Customer: There are two client types, transportation and non- transportation, in the OU, which have some special requirements for the procedures and templates used by the teams during their development work respectively.
Size (Not Relevant: The teams’ size is all about 6 persons, and the team size has no impact to the processes and procedures to be followed by the teams during the development.)
Organizational Structure (Not Relevant: The SW Development Department is the major software product development body in the OU.)
Type of Work (Not Relevant: The OU mainly focuses on MIS and monitoring and control application software products development.) |
| Sampling Factor Values: |
Transportation (Customer): The transportation clients have some special requirements for the procedures and templates used by the teams during their development work.
Non-transportation (Customer): The non-transportation clients have some special requirements for the procedures and templates used by the teams during their development work as well. |
| Subgroups: |
Subgroup A: ClientType-Non-transportation
6 People, 1 Basic Units
– Non-transportation
Subgroup B: ClientType-Transportation
14 People, 3 Basic Units
– Transportation |