| Sampling Factors: |
Location (Not Relevant: All systems are developed in house and engineering service are provided onsite. Location has no big impact on process implementation.)
Customer (Not Relevant: Specific business domain in tax information technology following government policies. Customer has no big impact on process implementation.)
Size: Large and small size projects follow the same process but with different level of tailoring.
Organizational Structure (Not Relevant: All under the same organizational structure.)
Type of Work (Not Relevant: System development and service works follow the same process.) |
| Sampling Factor Values: |
Large (Size): Large system development and service project, which follow the standard process.
Small (Size): Small system development and service project, which follow the standard process but with big tailoring to simplify the process and ensure quick delivery. |
| Subgroups: |
PJ-L: Large system development and service projects.
45 People, 4 Basic Units
– Large
PJ-S: Small system development and service projects.
30 People, 6 Basic Units
– Small |